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I called the Ohio Basement Company because we had an accepted offer on a house and needed a quote on the basement to finalize the offer. I called Jake to confirm that we were on, since we had to schedule around both the tenant and the realtor. He called me 15 minutes before our appointment to tell me that he was running an hour late. I was halfway there at that point. When Jake did arrive, I was impressed with his knowledgeability and the fact that he didn't try to sell me on a $$$$ basement job. This was a 1900s basement, so it posed some unique challenges, and he was candid about the need to consult with a structural engineer friend to make sure he had the right solution. He promised to get me a quote that evening or first thing the next morning. Unfortunately, it was 3 days before he called me back, so we just had to make a decision on the property based on a verbal assessment. So...I can't speak to the quality of their work. I'd give them 5 stars for knowledge and integrity, but they need to work on responsiveness and following through with commitments. I'd certainly give them an opportunity to bid against the big guys on projects that aren't time-sensitive.

Would recommend this company to anyone with basement issues. Jake and his team were very knowledgeable and thorough explaining the process and science behind their work. 10/10!

I highly recommend Jake and his team. Jake was very prompt and professional and knowledgeable. He looked at the basement issues we were having and explained in very simple terms why they happened and gave us clear options in how to fix them. In addition, he pointed out the visible clues to what was happening that our house inspector missed when we first bought the property. If I ever need any basement or foundation issues fixed, Jake and his team will be the first I call!

Jake and his team were great to work with. When my basement flooded late on a Friday night, I called this number expecting to leave a voicemail. Jake actually answered and scheduled me for his first open appointment the following Monday. His turnaround time was great and he provided an excellent explanation of what he thought was the issue and the necessary steps to fix the problem. His crew was timely, worked very efficiently and did a great job. They explained how the system works and answered all my questions on the spot.

Jake was very knowledgeable, responsive and does amazing work. Prices are very competitive/affordable compared to other basement services in the area. Highly recommended!

Scheduled these guys to check out the leak in the basement. As it turns out I ended up ripping down a patch of drywall to reveal a leaky pipe and no foundational issues. I messaged Jake a short time before our scheduled appointment time and informed him of my findings and that the issue probably wasn't worth his time since it looked like I needed a plumber. He still showed up and asked to take a look since he was there. He asked if I wanted him to fix it and how far away the nearest Home Depot was. He left to get the parts, returned with everything he needed and gave me the receipt. He cut out the bad section of pipe and replaced it in minutes. When I asked what I owed him he referred to the receipt and wanted nothing more. It was only after we insisted he take something for his time, effort, gas mileage, and expertise that he actually took the modest amount of compensation we gave him. He saved the day, not to mention however much he saved me in plumber costs. He was courteous, knowledgeable, friendly (my kids loved him) and overall exceptional. My faith in humanity is restored. I'd recommend him and his company to anyone and will not hesitate to call them in the future if and when I need a hand. 5 stars all around.

Jake came out to inspect our basement and gave us an honest assessment. He took the time to look at all of the issues and put our minds at ease. A true professional. I would recommend them to anyone in need of structural repair.

Jake is the best! His prices were unbeatable and he was very responsive! I would highly recommend him and the team!!

I contacted the company by email and the responded back right away. Jake came the same week and addressed all my concerns of cracks in my walls. Explained what my issue was and gave me all my options. He was very professional and knowledgeable. Thank you so much!! Great company... would definitely recommend!